Support

Get unstuck and keep selling.

Find setup answers, open the installation guide, or email the Clearpick team.

Describe the issue and include your store URL, the affected product, and a screenshot when relevant.

Follow the setup steps for delivery dates, coupons, bundles, AI features, and theme blocks.

Browse the most common questions about setup, widgets, and customization.

Frequently asked questions

Answers for the next step.

How do I install Clearpick?

Open the Shopify App Store listing, select Add app, then approve installation. Follow the setup guide to configure and place each block.

Do I need to edit my theme code?

No coding is required. Use Shopify’s Theme Editor to add and position the app blocks.

How do I move a widget?

Go to Online Store → Themes → Customize, open a product page template, and drag the app block to the desired location.

How do I uninstall?

Remove the app from Apps in Shopify admin. Check the storefront afterward to confirm the blocks are no longer displayed.

Can I edit AI-generated features?

Yes. Open Product Features, select the product, and edit the generated text before displaying it.

How do I change the delivery estimate?

Open Delivery Settings in the app, update the day range or destination, and save.

Can I change widget colors?

Yes. Select an app block in Shopify’s Theme Editor to adjust its available colors and titles.

Where do I set up coupons and bundles?

Use Product Coupons and Product Bundles in the app dashboard. The installation guide walks through both.

Where can I read the data policy?

Review the app’s Privacy Policy for its current data handling details.

Send the team a description of your issue and the store page where it appears.